Cancellation Policy

Last updated: January 2022

1. The agreement may be terminated by providing 3 months’ written notice that must be acknowledged by Version Two Ltd.

2. Notice of termination cannot be given within the first 6 months of the agreement.

3. In the event of termination of a contracted project at any point after the work commences, the customer will be liable for all work charges incurred up to the cancellation point.

4. Any licences for which use has already begun before the end of the 3-month notice period, with begun, meaning published rather than completed, are not reimbursable in full or part upon termination and if payment is yet to be made, then payment must be made in full.

5. Licences for which use has not already begun before the end of the 3-month notice period cease to be available for use by the customer and the customer is released from obligation to pay in full or part for these licences.

Intellectual Property Policy

Last updated: January 26, 2022

Policy on notification of alleged intellectual property ("IP") infringements

  • Evessio respects the intellectual property rights of others and expects its users to do the same.
  • It is Evessio’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate any Evessio Account or Site access of a user who repeatedly infringes or is repeatedly charged with infringing the copyright or other intellectual property rights of a third party.
  • Evessio will respond to claims of IP infringement committed using the Evessio Site that are reported to Evessio by following this IP Policy.
  • If you are an IP owner, or are authorised to act on behalf of one, please report alleged IP infringements taking place on or through the Site by completing the following Notice of Alleged Infringement and delivering it to Evessio as described below.
  • Upon receipt of the Notice as described below, Evessio will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Site.

Notice of alleged infringement ("Notice")

  • Identify the specific protected work that you claim has been infringed, or - if multiple works are covered by this Notice - you may provide a representative list of the works that you claim have been infringed.
  • Identify the material that you claim is infringing (or to be the subject of infringing activity) and that you believe should be removed or access to which should to be disabled, and information reasonably sufficient to permit us to locate the material, including at a minimum, if applicable, the URL of the link shown on the Site and Application where such material may be found.
  • Provide your mailing address, telephone number, email address and a contact name that correspondence should be addressed to.
  • Include both of the following statements in the body of the Notice:
  • "I hereby state that I have a good faith belief that the disputed use of the identified material is not authorised by the IP owner, its agent, or the law (e.g., as a fair use)."
  • "I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorised to act on behalf of the owner, of the IP rights that are allegedly infringed."
  • Provide your full legal name and your electronic or physical signature.

Review Policy

Last updated: November 15, 2017

By posting content on Evessio you agree to abide by this Policy and other Evessio policies. We reserve the right to remove content, in whole or part, that violates these guidelines or the Evessio Terms of Service or for any other reason at our sole discretion. In the event of repeated or severe violations, we may suspend or cancel the account(s) in question. Evessio’s determination on whether any specific content is prohibited will be final and conclusive. You can Contact us to report content that violates our Terms of Service , Review Policy or Acceptable Use .

Website hosting

We expect Companies to create websites that are honest, clear, and helpful to potential Attendees. We prohibit:

  • Advertising or other commercial content,
  • Content that endorses or promotes illegal or harmful activity or violence, or is profane, vulgar, obscene, defamatory, threatening, or discriminatory
  • Political, religious, or social commentary
  • Attempts to impersonate another person
  • Content that is fraudulent, false, misleading or deceptive
  • Content that refers to a Evessio investigation
  • Content that violates another person or entity's rights, including intellectual property rights and privacy rights.

Review guidelines

Genuine reviews are the cornerstone of our community and proliferate trust within our community too. We prohibit:

  • Reviews that do not represent users' personal experience,
  • Reviews unrelated to the actual booking (ex: political, religious, or social commentary)
  • Content that endorses or promotes illegal or harmful activity or violence, or is profane, vulgar, obscene, defamatory, threatening, or discriminatory
  • Content that violates another person or entity's rights, including intellectual property rights and privacy rights (ex: publishing another person's full name, address or other identifying information without permission)
  • Content that is proven to be used as extortion
  • Content that refers to a Evessio investigation

It is not possible for a review to be deleted or edited or changed in anyway once it has been posted unless Evessio decides that it has contravened our review policy and/or our review and content guidelines .

Acceptable Use

Last updated: November 14, 2020

This Acceptable Use Policy outlines some examples of prohibited conduct in connection with our services. If you have any comments or questions about this Acceptable Use Policy, feel free to contact us.

Our services are used by thousands of people to build their brands, grow their businesses and everything in between for the Awards, Exhibitions and Conference Industry. We’re proud of the creative and inspiring ways that people use our services. At the same time, we expect our users to behave responsibly. As an Evessio user, you agree not to misuse the services or help anyone else do so. For example, you can't do any of the following in connection with the services:

1. Abusing and disrupting the services

  1. Don’t probe, scan or test the vulnerability of any system or network.
  2. Don’t breach or otherwise bypass any security or authentication measures.
  3. Don’t access, tamper with or use nonpublic areas or parts of the services, or shared areas of the services you haven't been invited to.
  4. Don’t interfere with or disrupt any user, host or network (whether it’s Evessio’s or someone else’s), for example by distributing malware or overloading, flooding or mail-bombing any part of the services.
  5. Don’t take apart, decompile or reverse engineer any part of the services in an effort to access things such as source code or algorithms.
  6. Don’t access, search or create accounts for the services by any means other than our publicly supported interfaces (for example, scraping, spidering or crawling).
  7. Don’t take any action that imposes an unreasonable load on our infrastructure or our third party providers. (We reserve the right to determine what’s reasonable.)
  8. Don’t provide your password to any other person, use any other person’s username and password, or otherwise manage the services through shared credentials.

2. Spamming and phishing

  1. Don’t send spam or other unsolicited communications, promotions or advertisements. (We reserve the right to determine what constitutes spam.)
  2. Don’t send altered, deceptive or false source-identifying information, including without limitation phishing or spoofing.

3. Deceiving and impersonating others

  1. Don’t do anything that's false, fraudulent, inaccurate or deceiving.
  2. Don’t impersonate another person, company or entity.
  3. Don’t engage in misleading or unethical marketing or advertising.

4. Stealing

  1. Don’t use unauthorised credit cards, debit cards or other unauthorised payment devices on the services.
  2. Don’t promote or advertise products or services other than your own without appropriate authorisation.
  3. Don’t sell the services unless specifically authorised to do so, or publish or use the services on any network or system other than those provided by Evessio unless previously authorised by Evessio.

5. Infringing, misappropriating and violating rights

  1. Don’t infringe or misappropriate anyone’s copyright, trademark or other intellectual property rights.
  2. Don’t violate anyone’s privacy or publicity rights.

6. Being a fool

  1. Don’t do or post anything threatening, harassing, abusive, excessively violent, offensive, sexually explicit or obscene.
  2. Don’t advocate bigotry or hatred against any person or group based on their race, ethnicity, nationality, religion, gender, gender identity, sexual preference, age or disability.

7. Breaking the law

  1. Don’t use the services in violation of any UK, European Union, US or Rest of the World export controls, regulations or sanctions.
  2. Don’t do anything that otherwise violates the law, including without limitation all local laws regarding online conduct and acceptable content.

If we conclude that you’re violating any of these policies, or engaging in any other behaviour we deem abusive or inappropriate, we may take action against your account or your sites. We try to ensure fair outcomes, but in all cases we reserve the right to remove any content or suspend your account or your sites, without any refund of any amounts paid for the services, without notice, at any time and for any reason. We reserve the right to enforce, or not enforce, this Acceptable Use Policy in our sole discretion.

You can report violations of these guidelines to us directly by emailing .

We may modify this Acceptable Use Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you in accordance with the procedures set forth in our Terms of Service.

Reward and Referral Policy

Last updated: January 22, 2022

Our Friends Referral Program Policy explains important aspects of our Friends of Evessio referral procedures. We place great importance on referrals because we trust our friends know what’s best for our company. We want to make this process as smooth as possible for our friends and those who they refer.

The Friends Referral Program Policy applies to any Company or Individual who we accept as a “Friend of Evessio” All employees of these chosen companies are also eligible to participate in our referral program.

Our company will give out rewards to every referrer. If you know a Company or Individual who you think would be a good fit for a software product and you or your company are a “Friend of Evessio” then feel free to refer them. If the referred Company or Individual purchases our software product then you are eligible for referral bonus of 10% of the amount invoiced within a 10 month period from the date of referral.

If you would like to become a “Friend of Evessio” then please complete the form .

Additional rules for rewards:

  • We guarantee that rewards will be paid out within two months of the invoice date of the referred Company or Individual.
  • There is no cap on the number of referrals a friend can make. All rewards will be paid accordingly.
  • If two or more Friends refer the same Company, only the first referrer will receive their referral rewards.

Who can be referred?

We have one condition for Companies who can qualify for our rewards. They should:

  • Have not made an inquiry directly to our Evessio for at least a year.

Keep in mind that rewards may be subject to taxation. Please contact your HR department and or seek separate legal and tax advice. We may change our referral bonus program over time to add more interesting incentives. We also reserve the right to abolish certain rewards if they prove ineffective or inefficient. We’ll communicate any change clearly and timely. Companies or individuals who referred another Company or Individual before a reward was abolished will still receive the appropriate reward.

Your Venue

Last updated: November 15, 2017

Evessio advises that every Company has suitable insurances in place before providing their Awards, Conference and Exhibition and related services to potential Attendees. We strongly encourage all Companies to review and understand the terms of their insurance policy and what it covers and does not cover.

Evessio advises Companies to checks their insurance policy. In the unlikely event that an Attendee may damage the space or anything in the space. It is often the case that the Company and Attendee can resolve issues on their own. If you and your Attendee are unable to come to a resolution, we recommend that you file a police report. In an emergency situation, a Company representative should always contact the police, emergency personnel or the proper authorities first within 24 hours. Gather as much documentation as possible including photos, receipts, police report, and any other documentation that proves ownership, damage, and estimates the fair market value of items damaged.

Evessio advises Companies to check their Privacy Policy and Terms and Conditions for every website they host on Evessio to ensure if has the relevant information for each event.

Fee Structure and Invoicing

Last updated: May 31, 2022

Fee structure

  • Please refer to your individual offer and agreement.


  • Unless agreed otherwise, payment is due within 30 days of the invoice date.
  • We only accept bank transfer and no longer accept cheques.
  • Any errors on the invoice must be reported within 2 days of receipt of the invoice. Any errors reported after 2 days can and will be amended, however, we will not change the original invoice date.

Late payment

  • All businesses have a right to charge other business customers and public sector organisations interest on late payments.
  • Unless agreed otherwise, the law states that payment must be received “within 30 days of the invoice date”.

What happens when payment is late?

  • If an invoice is not paid within the agreed payment terms it becomes a late payment.
  • This means: We have a legal right to claim interest.
  • The interest that we charge is called ‘statutory interest’. The amount of statutory interest that we can charge is 8% of the invoice total, plus the Bank of England’s base rate for business to business transactions.
  • The Bank of England base rate is currently 3%. So we are able to charge 11% interest on late payments.

How do we calculate interest?

  • This interest is simple interest, not compound. So to work out how much we can charge we need to calculate what the amount of interest would be for a whole year, then work out the daily rate from that.
  • As an example, if you have a late payment worth £10,000: The annual amount of interest would be £850 (8.5% of £10,000).
  • The daily amount of interest would be £2.33 (£850 divided by the 365 days in a year).
  • After 10 days the amount of interest would be £23.30 (£2.33 x 10), after 30 days it would be £69.90 (£2.33 x 30), and so on.
  • If numbers are not your thing you might want to use a tool to work this out for you. A quick Google will give you plenty of options. We quite like this calculator by Don’t Pay Late .

Attendee Refund Policy

Last updated: October 10, 2019

Refund policies vary depending on the type of event. With Evessio, you can post a refund policy to build trust with attendees, set expectations at the moment of purchase, and help protect against chargebacks. Create an event with paid tickets and select a refund policy that shows on your event listing and order confirmations.

Refund Policies and Administration

Minimum Requirements. 

(a) Refund policies must be posted on the applicable event page; 

(b) “No refund” policies are permissible, but must be clearly identified as such and must otherwise comply with these minimum requirements; 

(c) Refund policies (including “no refund” policies) must provide for a refund or other make good for failure to provide the advertised goods and services (e.g., event cancellation); 

(d) Refund policies must be in accordance with all applicable local laws, rules and regulations; 

(e) Refund policies must include specific instructions on how to obtain a refund, including how, when and where to direct a refund request; 

(f) Refund policies may not be changed with respect to purchases made prior to the date of such change and its posting to the applicable event page;

(g) Refund policies must set out a specific time frame within which refund requests will be responded to; and 

(h) Refund policies must otherwise be fair and reasonable.

If a refund policy is not posted or does not meet these minimum requirements set forth above, Evessio may (but has no obligation to) modify such refund policy such that it meets these minimum requirements. Such modification may take the form of prospectively making changes to the Organiser's posted refund policy on the applicable event page or retroactively applying such changes at the time of a dispute, chargeback and/or refund request.